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Privacy Policy

Here at Avi & Co., we respect your privacy concerns. Upholding our commitment to trust and transparency with our customers is our priority – and that’s why we are happy to share the details of our privacy policy. This policy notice describes the types of personal information we collect about our customers, how we use the information, and the choices available to our customers regarding our use of the information.

You deserve the utmost in customer service, honesty, and integrity. Our team at Avi & Co. is here to help. If you ever have any questions or concerns about our policy, please do not hesitate to contact us.

Information Collection and Usage

Avi & Co. is the sole owner of the information collected on this site. We have access only to information that you voluntarily provide to us when you purchase from our website. We collect only the necessary information we require for shipping and billing your purchase. We will not sell or rent this information to anyone. The information you provide to us will be used only regarding the reason you contacted us. For example, if you call one of our boutiques, we will use your information only to reach out concerning any questions or concerns you may have. If you fill out one of our forms online to request an appointment or learn more about one of our programs, your information will be used only to reach out regarding the information you requested. If you sign up for our newsletter, your contact information will be used only to receive our weekly newsletters and/or promotional materials. Your information will not be shared with any third party outside of our organization unless it is necessary to fulfill your request (such as shipping your order). Unless you ask us not to, we may contact you via email in the future to inform you about any specials at Avi & Co., new products or services, or changes to this privacy policy.

The type of information we collect from you may include:

  • Contact information (name, email address, telephone number)
  • Delivery address (for shipping)
  • Payment information (if you are paying with a credit card, we will ask for your card number, expiration date, CVV/CVC number, and billing address)
  • Photo identification scanned upon purchase (state-issued driver’s license or passport)

Information Sharing and Protection

Avi & Co. shares aggregated demographic data with our partners and team for marketing and advertising purposes. This data is not linked to any personally identifiable information. We use encryption to protect sensitive information transmitted online and maintain strict security measures offline. Access to personally identifiable information is restricted to employees who need it to perform specific tasks, such as billing, shipping, or customer service. Our systems are stored in a secure environment to safeguard your data.

We may disclose information about you if:

  • Required by law or legal process.
  • Requested by law enforcement authorities or government officials.
  • We believe disclosure is necessary or appropriate to prevent physical harm, financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

Our Commitment to Security

At Avi & Co., we take comprehensive precautions to protect your information. When you submit sensitive information via our website or by phone, your information is protected both online and offline. Whenever we collect sensitive information, such as credit card data, that information is encrypted and transmitted securely to us. You can verify that these security measures are in effect by looking at the closed lock icon at the bottom of your web browser. You can also look for the letters ‘https’ at the beginning of the address of the web page.

Information Access and Control Options for Customers

You may opt out of any future contact from us at any time by reaching out via the email address or phone number provided on our website. Our customer service team can help you determine what information of yours we have on file, if any, change or correct data in our system, or have any data deleted. Avi & Co. is proud to offer our customers the power of choice in connection to the personal information we collect about you, such as how we communicate with you. To update your communication preferences, all you need to do is reach out. We can help you with queries like updating your shipping information, communication preferences, or newsletter subscription.

You may also unsubscribe from our mailing list at any time by clicking the “Unsubscribe” link in our emails.

Where provided by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward. This will not affect the lawfulness of our use of your information based on your consent before its withdrawal.

Optional Registration Form

To better assist you now and in the future, Avi & Co. asks that you complete our optional customer registration form. During registration, you will be prompted to provide information such as your name and email address. This information is then used to contact you about the products and services on our website in which you have expressed interest. You may also provide demographic information, such as your gender and age. This helps us better understand and serve our customers. Registering on our website and providing this information is completely optional. It is not required to complete a purchase at Avi & Co.

Order Processing

When you make a purchase with us at Avi & Co., we will request information from you through our order form. When you purchase from us, you must provide your contact and financial information. This includes your name, telephone number, government-issued identification, and credit card information (if you are paying with a card). This information is used only for billing purposes and to successfully fulfill your orders. Providing your contact information allows us to reach you in case of an issue fulfilling an order, which in turn helps us ensure you receive your purchased product in a timely fashion.

Collecting Cookies

We use online “cookies,” which are small text files that track your browser activity on our website, to store data from your site visit. Using cookies helps us improve your access to our site and identify repeat visitors. Cookies may also be used when you interact with our website or email newsletters. Using cookies to identify you allows you to save time while using our website by storing your login information. These cookies also enable us to track and target the interests of our users to enhance the experience on our website. The usage of cookies is in no way linked to any personally identifiable information. Some of our business partners, like Google, may use cookies on our site. However, we have no access to or control over these cookies. The providers of third-party tools and widgets, such as being redirected to our Instagram or Facebook pages, may also use automated means to collect information regarding your interactions with these features. To the extent permitted by applicable law, Avi & Co. is not responsible for these providers’ information practices. Our website requires the use of cookies to provide all of its features.

Updates on Policy

Avi & Co.’s privacy policy may change from time to time, and all updates going forward will be posted on this page. For significant changes, we will notify you by posting a prominent notice on our website indicating the date on which the policy was most recently updated.

How to Contact Us

You may update your preferences, submit a request, or ask us any questions about our privacy policy by giving us a call at:

(212) 354-1808

You may also write to us via mail at:

Avi & Co. Headquarters
15 West 47th Street
2nd Floor, Suite 200
New York, NY 10036

Looking to make an appointment to visit us in one of our boutique stores? Find the location closest to you here. Or make an appointment today!